Thank you for choosing Appalify’s Panelhelper WordPress Plugin. We aim to provide you with top-quality products and excellent customer service. However, we understand that there may be circumstances under which you may need to request a refund. Please read our refund policy carefully before making your purchase.

  1. Refund Eligibility:

    • You are eligible for a refund within 14 days of your purchase date.
    • Refunds are only applicable to the initial purchase of the Panelhelper WordPress Plugin. Renewals, upgrades, or additional purchases are not eligible for refunds.
    • To be eligible for a refund, you must provide a valid reason for your dissatisfaction with the product.
  2. Valid Reasons for Refund:

    • The product is materially different from what was advertised on our website.
    • You encounter technical issues that prevent you from using the product as intended, and our support team is unable to provide a solution within a reasonable timeframe.
    • You have not downloaded the plugin files or activated your license key.
  3. Refund Process:

    • To request a refund, please contact our customer support team at [email protected] within the 14-day refund period.
    • Clearly state your reason for requesting a refund and provide any relevant information or documentation to support your claim.
    • Our customer support team will review your request and respond to you within 3 business days.
  4. Refund Decision:

    • If your refund request is approved, we will process the refund to the original method of payment within 7 business days.
    • Once the refund is processed, you will receive a confirmation email.
    • Refunds will be issued in the same currency and amount as the original purchase.
  5. Exceptions:

    • We reserve the right to refuse refunds in cases where we suspect fraudulent activity or abuse of our refund policy.
    • Refunds will not be provided for requests made after the 14-day refund period has expired.
  6. Modification of Refund Policy:

    • Appalify reserves the right to modify or amend this refund policy at any time without prior notice. Any changes to the refund policy will be posted on our website.

By purchasing and using the Panelhelper WordPress Plugin, you agree to abide by the terms and conditions outlined in this refund policy. If you have any questions or concerns regarding our refund policy, please contact us at [email protected] for assistance.

Last updated: 10.04.2024